Privacy Policy.

Effective Date: August 30, 2026  ·  Last Updated: October 4, 2026

Black Lillie Collective, LLC ("BLC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through blacklilliecollective.com (the "Site") and our related booking and contracting tools, how we use it, and your rights regarding that information.

By using the Site or submitting information to us through an inquiry, booking, or contract, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

• Contact/Inquiry Forms: Our inquiry and quote forms are provided by Tally. Tally collects what you enter in those forms, such as your name, email address, phone number, business/brand name, and project details, and makes those submissions available to us so we can respond.
• Booking Information: When you schedule a consultation through our booking platform (Cal.com), we receive your name, email, and any details you provide during booking.
• Contract Information: When you sign a services agreement through our contract platform (PandaDoc), we collect the information necessary to complete that agreement (e.g., name, business details, signature, project scope).
• Payment Information: Invoicing and payments are handled through third-party processors (Wave and/or Stripe). BLC does not directly collect or store your full payment card information — this is handled by those providers under their own privacy and security practices.

B. Site Analytics

Our homepage uses Metricool, a third-party analytics tool, to help us understand how visitors use the Site. Metricool processes this information under its own privacy policy. The Site does not use Google Analytics or advertising pixels (e.g., Meta Pixel). If this changes, this Privacy Policy will be updated accordingly, and where required by law we will provide appropriate notice or obtain consent.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and assess project fit;
• Schedule and manage consultations and bookings;
• Prepare, send, and manage services agreements and invoices;
• Communicate with you about your project, including deliverables, timelines, and updates;
• Process payments (via our third-party payment processors);
• Maintain business records for accounting, tax, and legal compliance purposes;
• Improve our services and client experience.

We do not sell your personal information to third parties.

3. Third-Party Service Providers

We rely on the following third-party platforms to operate our business, each of which processes certain personal information on our behalf under their own privacy policies:

Provider	Purpose
Tally	Inquiry and quote forms
Metricool	Website analytics
Cal.com	Scheduling and booking consultations
PandaDoc	Contract creation and e-signature
Wave	Invoicing and bookkeeping
Stripe	Payment processing

We encourage you to review each provider's privacy policy to understand how they handle your information. We select service providers that maintain reasonable data protection standards, but we do not control their independent privacy or security practices.

4. How We Store & Protect Information

Client information (project details, contracts, and communications) is stored using a combination of our internal systems (e.g., Google Drive) and the third-party platforms listed above. We take reasonable administrative and technical measures to protect your information, but no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain client information for as long as necessary to fulfill the purposes described in this Policy, including ongoing business relationships, accounting and tax recordkeeping, and legal compliance. Signed contracts and financial records are generally retained in accordance with standard business and tax recordkeeping requirements.

6. Your Rights & Choices

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information, subject to our legitimate business, contractual, and legal recordkeeping needs;
• Opt out of non-essential marketing communications (e.g., by unsubscribing from any email list).

To make a request, contact us using the information in Section 9 below.

7. Children's Privacy

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or legal requirements (for example, if we change our analytics tools or begin using a marketing pixel). Updates will be posted on this page with a revised "Last Updated" date. Material changes affecting how previously collected information is used will be communicated where required by law.

9. Contact Us

Questions about this Privacy Policy or requests regarding your personal information can be directed to:
Black Lillie Collective, LLC
hello@blacklilliecollective.com