Terms of Service.

Effective Date: August 30, 2026  ·  Last Updated: August 30, 2026

These Terms of Service ("Terms") govern your access to and use of blacklilliecollective.com (the "Site") and the services offered by Black Lillie Collective, LLC ("BLC," "we," "us," or "our"), a limited liability company formed under the laws of the State of Texas. By accessing the Site, submitting an inquiry, booking a consultation, or engaging BLC for services, you ("Client," "you," or "your") agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site or our services.

1. About Our Services

Black Lillie Collective is a luxury creative studio offering services that may include, but are not limited to:

• Brand & Creative Strategy
• Experiences & Activations (bespoke, by inquiry)
• Launch & Press
• Social Media Management
• Print & Design
• The Collective (full studio bundle, by inquiry)

Service availability, pricing, and scope are described on the Site and are subject to change without notice. Certain services are offered only on a bespoke, inquiry basis and are not available for immediate purchase through the Site.

2. Inquiries, Booking & Engagement

• Inquiries: Submitting a contact or inquiry form does not guarantee acceptance of a project. BLC reserves the right to accept or decline any inquiry at its sole discretion.
• Consultations & Booking: Discovery calls and consultations may be scheduled through our third-party booking platform (Cal.com). By booking, you agree to that platform's applicable terms in addition to ours.
• Contracts: No services are considered engaged or scheduled until both parties have signed a services agreement via our contract platform (PandaDoc). That signed agreement — not this general Terms of Service page — governs the specific scope, deliverables, timeline, and fees of your project. Where a signed services agreement conflicts with these Terms, the signed agreement controls for that engagement.
• Payment: Invoicing and payment are processed through third-party platforms (Wave and/or Stripe). Deposit amounts, payment schedules, and late payment terms will be specified in your individual services agreement.

3. Fees, Deposits & Cancellations

A non-refundable deposit or retainer may be required to reserve your project date/slot, as specified in your signed services agreement. Cancellation, rescheduling, and refund terms are governed by your individual services agreement. In the absence of specific terms there, the following defaults apply:

• Deposits are non-refundable once a project is scheduled.
• Rescheduling requests must be made at least 7 business days in advance and are subject to availability.
• No-shows to booked consultations or scheduled sessions may forfeit any deposit paid.

4. Intellectual Property

• Our Content: All content on the Site — including but not limited to text, graphics, logos, brand assets, photography, videography, and design work created by BLC — is the property of Black Lillie Collective, LLC and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or use our content without prior written permission.
• Portfolio Rights: Unless otherwise agreed in writing in your services agreement, BLC retains the right to display completed client work (including design assets, content created, and campaign results) in its portfolio, on the Site, on social media, and in marketing materials for the purpose of promoting BLC's work.
• Client-Provided Materials: You represent and warrant that any content, images, logos, trademarks, or materials you provide to BLC for use in a project are either owned by you or that you have obtained all necessary rights and permissions to use them, and you grant BLC a license to use those materials solely for the purpose of completing your project.
• Deliverable Ownership: Ownership and usage rights of final deliverables will be specified in your individual services agreement. Unless stated otherwise, working files, source files, and drafts remain the property of BLC.

5. User Conduct

By using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to any portion of the Site or its related systems;
• Interfere with or disrupt the operation of the Site;
• Submit false, misleading, or fraudulent information through any inquiry or booking form.

6. Third-Party Services & Links

The Site may link to, integrate with, or rely on third-party platforms, including but not limited to Cal.com (scheduling), PandaDoc (contracts), Wave and Stripe (invoicing/payments), and social media platforms. BLC does not control and is not responsible for the content, policies, security, or practices of these third-party services. Your use of any third-party platform is governed by that platform's own terms and privacy policy.

7. Disclaimers

The Site and its content are provided "as is" and "as available" without warranties of any kind, express or implied. BLC does not guarantee that the Site will be uninterrupted, error-free, or secure. Creative and marketing results (e.g., social media growth, engagement, sales) depend on many factors outside BLC's control, and BLC makes no guarantee of specific business or marketing outcomes from its services.

8. Limitation of Liability

To the fullest extent permitted by law, Black Lillie Collective, LLC, its owner(s), employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or related to your use of the Site or engagement of BLC's services, even if advised of the possibility of such damages. BLC's total liability for any claim arising from a services agreement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Black Lillie Collective, LLC and its owner(s), employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your violation of any third-party rights, or materials you provide to BLC in connection with a project.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Tarrant County, Texas.

11. Changes to These Terms

BLC reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

Questions about these Terms can be directed to:
Black Lillie Collective, LLC
hello@blacklilliecollective.com